Please note it can take 2 - 3 business days to receive a response. Be sure to provide a clear explanation of your request, including images if relevant. Support is available from 8 am - 11 pm ET, 7 days a week.Ĭlick here to open a support ticket from the Help Center or select Contact Us at the top of this page to get in touch. You can send us a direct message on our social media accounts on Facebook, Twitter and Instagram and you will be connected with an agent who can assist you with your query. Chat support is available from 8 am - 11 pm ET, 7 days a week. If your query is not resolved, and you need further help, you will have the option to be connected with a support agent. You will be greeted by our helpful chatbot who will assist you instantly. You can reach our chat support option (if available in your market) in the Zipcar app by clicking Account and scrolling down and selecting Chat. For those in an active reservation, phone support is available 24 hours a day, otherwise phone support is available from 8 am - 11 pm ET, 7 days a week. If you are using the mobile app you can click on Account and select Call Zipcar. If you need help immediately, you can reach us on 866-4ZIPCAR (1-86) and speak with an agent. Becoming a member of the community requires you to meet their requirements, which include having a valid, unexpired license and a good driving history. The car-sharing community Zipcar allows you to schedule the use of a car by the minute, hour, or day. You can search the Help Center by clicking here or from within the mobile app by clicking Account and selecting Help Center. Reasons Your Zipcar Account Can Be Suspended. Here you will find answers to the most commonly asked questions as well as a wealth of information related to all things Zipcar. ![]() You can search the Zipcar Help Center 24 hours a day, 7 days a week. We want to provide you with the best support possible and there are a number of ways you can seek answers and reach us.
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